This Agreement was last modified on 18 February 2025.
1. Availability & Booking
- All equipment is issued subject to availability and strictly on a first-come, first-serve basis.
- Booking is confirmed only after advance payment is received.
2. Advance & Payment
- An advance amount of INR 500 is payable at the time of booking.
- The remaining rental amount must be paid at the time of delivery.
- Rental prices are calculated on a per-trip / per-product basis.
3. Security Deposit
- A refundable security deposit (amount varies by product) will be collected at the time of delivery.
- The security deposit will be refunded via cash or UPI within 2–3 working days after the equipment is returned and successfully inspected.
4. Cancellation Policy
- Once the booking is confirmed, cancellation charges will apply as per the company’s cancellation policy.
- The advance amount may be non-refundable in case of last-minute cancellations.
5. Condition & Usage
- All equipment is delivered after strict quality checks and in proper working condition.
- The renter is responsible for using the equipment properly and safely.
- Equipment must be returned in the same condition as issued (normal wear and tear excluded).
6. Damage, Loss & Late Return
- Any damage, loss, theft, or missing parts will be charged to the customer.
- The company’s assessment of damage charges shall be final and binding.
- Late returns may attract additional rental charges.
7. Inspection & Acceptance
- Customers are advised to inspect the equipment at the time of delivery.
- Any issues must be reported immediately; complaints raised later may not be accepted.
8. Liability Disclaimer
- The company shall not be responsible for any injury, accident, or loss arising from the use of rented equipment.
- Customers use the equipment at their own risk.
9. Right to Refuse Service
- The company reserves the right to refuse or cancel a booking in case of misuse, false information, or non-compliance with these terms.
10. Jurisdiction
- All disputes, if any, shall be subject to the jurisdiction of the company’s registered location.